Mission Hills - Part-Time Senior Teller

Mission Federal Credit Union; San Diego (CA); On-site; USD 30,000 - 32,000; Part time

Benefits offered by this job

Competitive benefits

On-site gym

Paid holidays

Job summary

Mission Federal Credit Union in San Diego, CA is seeking a Senior Teller to serve as both teller and platform representative. This part-time role (20 hours, includes a full Saturday) offers opportunities to build member relationships, educate on products, and support branch goals.

You will handle a range of transactions, open accounts, and promote digital banking tools while ensuring accuracy and compliance in a fast-paced environment.

Qualifications

• High School Diploma, GED, or equivalent.
• 12 months of retail and/or customer service experience, or 6 months of experience in a financial institution or similar industry.
• Basic computer proficiency.
• Strong communication and problem-solving skills.
• Cash handling experience (preferred).
• Sales or cross-selling experience (preferred).
• Experience in a retail banking or credit union environment (preferred).
• Familiarity with Symitar (preferred).

Responsibilities

• Welcome and engage every member with a warm, professional attitude.
• Process a variety of financial transactions accurately and efficiently, including deposits, withdrawals, transfers, loan payments, wire transfers, official checks, cash advances, and gift cards.
• Open new accounts, shares, and credit card accounts.
• Conduct needs-based conversations to identify products and services that best fit members' financial goals.
• Educate members on digital banking tools and self-service channels.
• Follow up with members to ensure satisfaction and uncover additional opportunities to help.
• Support branch and individual sales goals through referrals and cross-selling that genuinely benefit members.
• Balance cash drawers and support end-of-day branch balancing activities.
• Prepare account-opening and credit card documentation accurately and in compliance with regulatory requirements.
• Protect member information and company assets by following all security procedures.
• Maintain knowledge of products, policies, procedures, and regulatory requirements, including BSA compliance.
• Participate in branch meetings, community events, and sales initiatives.

Skills

Customer service

Communication

Computer skills

Cash handling

Sales experience

Symitar

Retail banking

Education

High School Diploma/GED

Job description

Senior Teller

On-Site | San Diego, CA

Compensation: $22.00 - $23.50 an hour, plus incentives

Actual compensation within this range will bedeterminedby factors including experience, qualifications, skills, internal equity, and other job-related considerationspermittedby law.

Please note: This position is part-time, 20 hours to include a full workday every Saturday.

As a Senior Teller, you'll serve as both a teller and platform representative, providing members with comprehensive financial support and guidance. If you enjoy building relationships, solving problems, educating members on financial products, and working in a fast-paced environment where no two days are the same, we'd love to meet you.

Why Mission Fed?

Our culture is guided by six core values:

Integrity Service Commitment Teamwork Trust Communication

When you join Mission Fed,you'llbecome part of an award-winning organization that invests in its people, supports professional growth, andremainsdeeply connected to the communities we serve.

What We Offer

• Competitive compensation
• 18 daysof PTO during your first year
• 12 paid holidays annually
• Full 6% 401(k) match
• Comprehensive medical, dental, and vision coverage
• Life insurance andadditionalvoluntary benefits
• Employee wellness resources, including an on-site gym
• Career development opportunities
• An award-winning workplace culture

What You'll Do

Member Service & Relationship Building

• Welcome and engage every member with a warm, professional attitude.
• Process a variety of financial transactions accurately and efficiently, including:

• Deposits
• Withdrawals
• Transfers
• Loan payments
• Wire transfers
• Official checks
• Cash advances
• Gift cards

• Open new accounts, shares, and credit card accounts.
• Conduct needs-based conversations to identify products and services that best fit members' financial goals.
• Educate members on digital banking tools and self-service channels.
• Follow up with members to ensure satisfaction and uncover additional opportunities to help.
• Support branch and individual sales goals through referrals and cross-selling that genuinely benefit members.

Operations & Compliance

• Balance cash drawers and support end-of-day branch balancing activities.
• Prepare account-opening and credit card documentation accurately and in compliance with regulatory requirements.
• Protect member information and company assets by following all security procedures.
• Maintain knowledge of products, policies, procedures, and regulatory requirements, including BSA compliance.
• Assist team members with research and resolving balancing discrepancies.
• Participate in branch meetings, community events, and sales initiatives.

What You'll Bring

Required Qualifications

• High School Diploma, GED, or equivalent.
• At least:

• 12 months of retail and/or customer service experience, or
• 6 months of experience in a financial institution or similar industry.

• Basic computer proficiency and familiarity with Microsoft Office.
• Strong communication and problem-solving skills.

Preferred Qualifications

• Cash handling experience.
• Sales or cross-selling experience.
• Experience in a retail banking or credit union environment.
• Familiarity with Symitar.

Build a Career with Purpose

At Mission Federal Credit Union, we believe inpeoplehelping people —and that starts with our Team Members. For more than 60 years, Mission Fed has proudly served San Diego, helping individuals, families, and businesses achieve financial well-being. We'recommitted to creating a workplace where people feel valued, supported, and empowered to make a meaningful impact.

If you're looking for an opportunity to grow your career, make a meaningful difference, and contribute to an organization that values its people and its purpose, we'd love to hear from you.