Part-Time Self Storage Manager — Service & Operations

The Mini Storage Center; Charlotte (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

The Mini Storage Center in Charlotte, NC is seeking a Part Time Self Storage Manager to oversee daily facility operations, rent storage units, process payments, and maintain accurate records while delivering exceptional customer service.

The role requires organizing and inspecting facilities, coordinating with vendors for maintenance, generating occupancy and revenue reports, and supporting a secure, clean environment.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of experience in customer service or retail management.
• Experience in the self-storage industry is a plus.
• Excellent customer service skills with a focus on building positive relationships.
• Proficiency in computer applications.
• Basic accounting and bookkeeping skills.
• Strong problem-solving abilities and attention to detail.
• Excellent time management and organizational skills.
• Ability to work independently and as part of a team.
• Physical ability to walk, bend, and lift up to 25 pounds occasionally.
• Must be able to work multiple locations in Charlotte.
• Flexibility to work Saturday's and some holidays as needed.

Responsibilities

• Manage facility operations, including renting storage units, processing payments, maintaining accurate records
• Provide exceptional customer service, addressing inquiries and resolving issues promptly and professionally
• Conduct regular facility inspections to ensure cleanliness, security, and maintenance standards are met
• Perform light maintenance tasks and coordinate with vendors for more complex repairs
• Implement and maintain inventory control procedures
• Ensure compliance with company policies, procedures, and safety regulations
• Generate and analyze reports on occupancy rates, revenue, and other key performance indicators

Skills

Customer service

Retail management

Computer applications

Basic accounting

Time management

Team player

Organizational skills

Physical stamina

Education

High school diploma or equivalent

Job description

The Mini Storage Center in Charlotte, NC is seeking a Part Time Self Storage Manager to oversee daily facility operations, rent storage units, process payments, and maintain accurate records while delivering exceptional customer service.

The role requires organizing and inspecting facilities, coordinating with vendors for maintenance, generating occupancy and revenue reports, and supporting a secure, clean environment.