Part-Time Security Officer II — Guest Experience & Safety

Artesian Hotel; Ardmore (OK); On-site; USD 21,000 - 29,000; Part time

Job summary

Chickasaw Nation is seeking a Part Time Security Officer II to join the Lakecrest Hotel and Casino team in Ardmore, Oklahoma. This role emphasizes providing first-class guest service while maintaining safety and security across the property.

You will respond to inquiries and incidents, complete incident reports, and coordinate with guests and management to ensure a safe environment. A professional appearance, punctuality, and adherence to all policies are essential.

Responsibilities

• Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism.
• Completes all training and development requirements and participates in continuing education opportunities.
• Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers.
• Maintains a clean, organized work area and ensures a safe environment.
• Maintains and promotes professionalism.
• Punctual and consistent in meeting start time, work schedule, attendance and other assigned metrics.
• Adheres to dress code standards.
• Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area.
• Develops and maintains documentation as appropriate — files, logs, records, reports, etc.
• Communicates via radio per division and position protocols.
• Communicates with other team members, departments, guests and management.
• Follows divisional, departmental and organizational protocols.
• Maintains confidentiality, security, and integrity of data and information.
• May guard facility entrances - controlling access and alarming others as necessary.
• Escorts patrons or guests, and escorts/monitors drop team and money carts when assigned.

Job description

Chickasaw Nation is seeking a Part Time Security Officer II to join the Lakecrest Hotel and Casino team in Ardmore, Oklahoma. This role emphasizes providing first-class guest service while maintaining safety and security across the property.

You will respond to inquiries and incidents, complete incident reports, and coordinate with guests and management to ensure a safe environment. A professional appearance, punctuality, and adherence to all policies are essential.