Security Officer II

Artesian Hotel; Ardmore (OK); On-site; USD 21,000 - 29,000; Part time

Job summary

Chickasaw Nation is seeking a Part Time Security Officer II to join the Lakecrest Hotel and Casino team in Ardmore, Oklahoma. This role emphasizes providing first-class guest service while maintaining safety and security across the property.

You will respond to inquiries and incidents, complete incident reports, and coordinate with guests and management to ensure a safe environment. A professional appearance, punctuality, and adherence to all policies are essential.

Responsibilities

• Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism.
• Completes all training and development requirements and participates in continuing education opportunities.
• Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers.
• Maintains a clean, organized work area and ensures a safe environment.
• Maintains and promotes professionalism.
• Punctual and consistent in meeting start time, work schedule, attendance and other assigned metrics.
• Adheres to dress code standards.
• Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area.
• Develops and maintains documentation as appropriate — files, logs, records, reports, etc.
• Communicates via radio per division and position protocols.
• Communicates with other team members, departments, guests and management.
• Follows divisional, departmental and organizational protocols.
• Maintains confidentiality, security, and integrity of data and information.
• May guard facility entrances - controlling access and alarming others as necessary.
• Escorts patrons or guests, and escorts/monitors drop team and money carts when assigned.

Job description

Description

We are currently looking for aPart Time 38 Security Officer IIto join our team located at the Lakecrest Hotel and Casino.

Summary:

• Each employee is required to support the mission of the Chickasaw Nation upon becoming a member of the Chickasaw Nation team. Our mission is “To enhance the overall quality of life of the Chickasaw People”.
• Every employee is responsible to create a winning experience for our guests. What is a “winning experience”? It encompasses exemplary guest services, salesmanship of player’s cards and all properties, and a true passion to serve our guests.

Responsibilities:

• Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
• Completes all training and development requirements and participates in continuing education opportunities
• Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
• Maintains a clean, organized work area and ensures a safe environment
• Maintains and promotes professionalism
• Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
• Adheres to Chickasaw Nation dress code standards
• Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area
• Develops and maintains documentation as appropriate -- files, logs, records, reports, etc.
• Communicates via radio per division and position protocols
• Communicates with other team members, departments, guests and management
• Shares general and important information
• Listens to others
• Follows divisional, departmental and organizational protocols
• Maintains confidentiality, security, and integrity of data and information
• Maintains knowledge of, follows, and enforces all rules, regulations, policies and guidelines for assigned area
• Prepares incidents reports
• Monitors and ensures the safety of guests, employees and tribal assets based on assigned duty station:
• May guard facility entrances - controlling access and alarming others as necessary
• Escorts patrons or guests
• Escorts/monitors drop team and money carts when assigned