Part-Time Scheduler - Elder Care, ASL Ready, Daily Pay

Trinity Health; Valley View (PA); Sur place; USD 22 000 - 30 000; Temps partiel

Avantages offerts par ce poste

1st Day Benefits

Daily Pay

Résumé du poste

Mercy LIFE Valley View, part of Trinity Health, seeks a part-time Scheduler to coordinate and manage participant appointments and interpreter services. The role emphasizes excellent communication with participants, caregivers, and staff, with a focus on accurate scheduling and readiness to learn ASL.

Eligible candidates will have a high school diploma or equivalent, at least one year of scheduling and customer service experience, and proficiency with Microsoft Office.

Qualifications

• High School Diploma or equivalent required. Associate degree preferred.
• Minimum of one (1) year scheduling experience required. Experience with patient/medical scheduling strongly desired.
• One (1) year of customer service experience serving as the first point of contact via email/phone/in person strongly preferred.
• Proficiency with Microsoft product suite (MS Word, Excel, Power Point, etc.); basic knowledge of calendars/scheduling tools.

Responsabilités

• Coordinates and schedules external appointments for all participants.
• Coordinates Interpreter services.
• Contacts participant/caregivers to remind them of the next day appointments.
• Works closely and communicates with the transportation department, participants, caregivers, and center staff regarding participant schedule.
• Maintains complete and accurate participant schedules, including the amount, frequency, and duration of service identified in the plan of care.
• Notifies appropriate manager when requests for scheduling changes require a physician's order.
• Records all scheduling changes, updates, and deletions on the schedule daily.

Connaissances

Scheduling experience

Customer service

Communication

Organizational skills

Problem solving

ASL learning willingness

Formation

High School Diploma or equivalent

Associate degree preferred

Outils

Microsoft Office

Description du poste

Mercy LIFE Valley View, part of Trinity Health, seeks a part-time Scheduler to coordinate and manage participant appointments and interpreter services. The role emphasizes excellent communication with participants, caregivers, and staff, with a focus on accurate scheduling and readiness to learn ASL.

Eligible candidates will have a high school diploma or equivalent, at least one year of scheduling and customer service experience, and proficiency with Microsoft Office.