Part-Time Sales Leader - Elevate Customer Experience & Sales

The Michael's Companies; Collierville (TN); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Health insurance

Paid time off

Employee discounts

Job summary

The Michaels Companies in Collierville, TN is seeking a Part-Time Sales Manager to lead a store team and deliver exceptional customer experiences. You will support store operations, coaching, and KPI execution across front-end and service areas.

Ideal candidates have 3+ years of retail leadership, proven ability to drive sales, loyalty program participation, and effective handling of POS systems. Flexible hours include nights and weekends.

Qualifications

• 3+ years retail leadership experience.
• Ability to manage front-end and service operations.
• Experience leading customer-focused coaching and KPI achievement.

Responsibilities

• Assist Store Manager in leading and managing adherence to SOPs and Company programs to ensure compliance with applicable laws and requirements.
• Model and coach best-in-class Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction.
• Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
• Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support.
• Oversee in-store programs and events, loyalty rewards enrollment, and omni-channel service.
• Lead and develop team members through structured onboarding and ongoing skill-building across departments.
• Partner in maintaining Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.
• Train, coach, and develop team members across assigned departments.

Skills

Retail leadership

Customer coaching

Operations management

Tools

POS systems

Job description

The Michaels Companies in Collierville, TN is seeking a Part-Time Sales Manager to lead a store team and deliver exceptional customer experiences. You will support store operations, coaching, and KPI execution across front-end and service areas.

Ideal candidates have 3+ years of retail leadership, proven ability to drive sales, loyalty program participation, and effective handling of POS systems. Flexible hours include nights and weekends.