Part-Time Retail Sales Manager: Elevate Customer Experience

The Michael's Companies; Alcoa (TN); On-site; USD 21,000 - 29,000; Part time

Job summary

The Michaels Companies, Inc. seeks a Part-time Retail Sales Manager in Alcoa, TN to lead selling culture and drive KPIs. You will oversee front-end operations, coaching, and daily execution to ensure brand standards and customer satisfaction.

Responsibilities include MOD coverage, POS optimization, and managing events like in-store programs while promoting loyalty rewards and protection plans.

Qualifications

• 3+ years retail leadership experience.

Responsibilities

• Assist Store Manager in leading and managing SOPs and company programs to ensure compliance with laws and requirements.
• Ensure execution of policies, standards, and drive store results.
• Model and coach Customer Experience and selling behaviors to improve conversion and satisfaction.
• Provide Manager-on-Duty coverage, maintain floor leadership and service standards.
• Oversee POS and Self-Checkout usage to support smooth transactions and customer support.
• Drive omni-channel service with BOPIS and Same Day Delivery, and manage in-store programs and events.

Job description

The Michaels Companies, Inc. seeks a Part-time Retail Sales Manager in Alcoa, TN to lead selling culture and drive KPIs. You will oversee front-end operations, coaching, and daily execution to ensure brand standards and customer satisfaction.

Responsibilities include MOD coverage, POS optimization, and managing events like in-store programs while promoting loyalty rewards and protection plans.