Part-Time Sales Development Coach: Elevate New Professionals

ADP, Inc.; Durham (NC); On-site; USD 28,000 - 41,000; Part time

Benefits offered by this job

Medical, dental, vision, and life ins.

401k with employer match

Sundays off

Job summary

Mark Jacobson Toyota in Durham, NC seeks a part-time Sales Development Coach to mentor newer Sales Associates, helping them adopt habits that deliver exceptional customer experiences and professional growth.

You will coach in customer interaction, daily routines, and follow-up while promoting the company’s values and culture. This role suits hands-on leaders eager to develop talent without full-time management duties.

Qualifications

• Excellent communicator and listener.
• Professional and polished.
• Positive but willing to give candid feedback.
• Organized and consistent.

Responsibilities

• Meet regularly one-on-one and in small groups with newer Sales Associates.
• Coach sales, hospitality, professionalism, communication, appearance, and customer interaction.
• Help associates understand and consistently follow our sales and customer experience processes.
• Review customer feedback and CSI results and turn them into coaching opportunities.
• Role-play real customer situations and conversations.
• Observe associates on the sales floor and provide immediate, practical feedback.
• Help associates improve follow-up, organization, preparation, and daily habits.
• Lead discussions around selected books and articles on culture, hospitality, leadership, and personal development.
• Reinforce our company's values, expectations, and culture.
• Identify where an associate is struggling and develop a practical plan for improvement.
• Partner with sales leadership to help newer associates successfully transition into productive, long-term members of our team.

Skills

Communicator

Listener

Professionalism

Feedback

Coaching

Organization

Mentoring

Role-playing

Job description

Mark Jacobson Toyota in Durham, NC seeks a part-time Sales Development Coach to mentor newer Sales Associates, helping them adopt habits that deliver exceptional customer experiences and professional growth.

You will coach in customer interaction, daily routines, and follow-up while promoting the company’s values and culture. This role suits hands-on leaders eager to develop talent without full-time management duties.