Part Time Sales Associate - White Marsh Mall

Build-A-Bear Workshop - Canada; White Marsh (MD); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking fun and team-oriented Bear Builder associates to engage with guests and create memorable experiences. This role involves providing exceptional guest service, demonstrating enthusiasm for the brand, and fostering a warm atmosphere. Ideal candidates will be dependable, flexible, and possess a 'How Can I Help' attitude. Join a vibrant team that values integrity and positive interactions, ensuring every guest leaves satisfied. This is a fantastic opportunity to be part of a company that prioritizes fun and well-being in the workplace.

Benefits

Monthly bonus based on store sales

Comprehensive benefits package

Qualifications

• Must possess a high school diploma or GED equivalent.
• Preferred: Associate’s degree in business or management.

Responsibilities

• Provide exceptional guest service in creating personalized furry friends.
• Create a warm and inclusive atmosphere for guests.
• Uphold operational excellence by meeting brand standards.

Skills

Customer Service

Teamwork

Communication

Problem-Solving

Education

High school diploma or GED

Associate’s degree in business or management

Job description

Bear Builder associates are fun, easy-going, team-oriented individuals who engage with guests, to create a unique and memorable experience.

Responsibilities:

• Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience.
• Actively engage with guests demonstrating genuine enthusiasm for our brand.
• Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience.
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests.
• Strong team commitment; be dependable, engaged, and helpful.

Required Qualifications:

• High school diploma or GED equivalent.

Preferred Qualifications:

• Associate’s (or higher) degree in business, management, or a related field.

Behavioral Traits for Success:

• Possesses a “How Can I Help” attitude.
• Enjoys meeting and interacting with new people.
• Dependable and flexible.
• Models personal and professional integrity.
• Naturally warm and fun-loving.
• Ability to remain calm under challenging circumstances.

Working Environment:

• Active retail store leadership requires the ability to sit, stand, and move around for duration of shift.
• Work environments include indoor/outdoor malls, strip centers, and other retail locations.
• Lift > 25 pounds.

Your Performance Will Be Measured On:

• Decision-making, judgment, and execution.
• Ability to create an Experience First culture for guests and associates.
• Achievement of assigned goals.
• Consistent execution of operational standards.
• Stakeholder feedback.

This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.

Benefits:

Build-A-Bear Workshop is committed to being a fun place to work and visit! We care about the health and well-being and long-term financial security of our associates and their families. With that in mind, we constantly strive to provide our associates with comprehensive benefits that are competitive and meaningful in the specialty retail marketplace. Please visit www.buildabear.com/brand-about-careers-benefits.html for a list of full benefits that are offered to our employees.

Associates also have the ability to earn a monthly bonus based on their store's sales results vs. plans.

Pay range: $15.75-16.00/Hour.