Part-Time Sales Associate

Club Pilates - Waxhaw/Indian Land/Steele Creek/Indian Trail; Waxhaw (NC); On-site; USD 17,000 - 25,000; Part time

Job summary

Club Pilates Waxhaw in Waxhaw, NC is seeking a part-time Sales Associate who is confident, personable, and motivated by results. You’ll be the first point of contact for prospective members, blending sales with member experience and studio support.

You’ll respond to leads, follow up by phone/text/email, book Intro classes, conduct studio tours, and help enroll members. Responsibilities include selling memberships, retail, and other studio offerings while maintaining a welcoming environment.

Qualifications

• Strong communication and relationship-building skills.
• Experience in sales, hospitality, or retail preferred.
• Comfortable with outbound calls and follow-up.
• Able to meet sales goals and multi-task.

Responsibilities

• Respond to new leads quickly and professionally.
• Follow up via phone, text, and email.
• Book prospects into Intro classes and guide enrollment.
• Give studio tours and build relationships with members and prospects.
• Sell memberships, retail, and other studio offerings.
• Meet individual and studio sales goals.
• Re-engage prospects and support member retention.

Skills

Excellent communication

Relationship-building

Outbound sales

CRM experience

Customer service

Tools

ClubReady CRM

Job description

Part-Time Sales Associate

Club Pilates Waxhaw | Waxhaw, NC

Club Pilates Waxhaw is looking for a part-time Sales Associate who is confident, personable, and motivated by results.

This role combines sales, relationship-building, member experience, and studio support. You’ll often be the first person a prospective member meets, and your ability to connect, follow up, and create a great experience directly impacts the growth of the studio.

What You’ll Do

• Respond to new leads and prospective members quickly and professionally

• Conduct consistent phone, text, and email follow-up

• Book prospects into Intro classes and support the sales process from initial inquiry through membership enrollment

• Conduct studio tours and build relationships with prospective and current members

• Sell memberships, retail, private training, and other studio offerings

• Meet individual and studio sales goals

• Re-engage prospects who have not yet joined and support member retention efforts

• Provide a welcoming, high-level customer experience for every person entering the studio

• Check members into classes and assist with account questions and general studio needs

• Maintain accurate prospect and member information in ClubReady

• Support grassroots marketing, community events, referral initiatives, and studio promotions

• Help maintain a clean, organized, professional studio environment

What We’re Looking For

• Strong communication and relationship-building skills

• Comfortable making outbound calls and conducting sales follow-up

• Goal-oriented and motivated by measurable results

• Reliable, organized, and able to manage multiple priorities

• Comfortable learning new technology and CRM systems

• Positive, professional presence with strong customer-service instincts

• Previous sales, hospitality, retail, fitness, or membership-based experience preferred

• Pilates or fitness industry experience is a plus, but not required

Schedule & Compensation

This is a part-time, in-studio position. Availability may include mornings, evenings, and weekends based on studio needs.

Compensation starts at $12/hour plus commission, with total earnings of up to approximately $18/hour based on individual sales performance.

Physical Requirements

Ability to sit or stand for extended periods and perform the normal physical responsibilities associated with operating a fitness studio.

About Club Pilates

Club Pilates offers group reformer Pilates classes designed to make Pilates accessible to a wide range of ages and fitness levels. At Club Pilates Waxhaw, we are focused on creating an exceptional member experience, building community, and helping more people experience the benefits of Pilates.