Part-Time Sales Admin Coordinator — Hybrid

Decopa; Anoka (MN); Hybrid; USD 26,000 - 29,000; Part time

Job summary

DecoPac is seeking a part-time Sales Administrative Coordinator to support the sales team from our Anoka, MN office. You will report to the Sales Administration Manager and collaborate with the DecoPac Anoka Home Office team to fulfill customer needs.

The role requires strong organizational, communication, and interpersonal skills, with the ability to multi-task in a fast-paced environment and deliver excellent customer support. Proficient computer skills and attention to detail are essential.

Qualifications

• High school diploma or equivalent.
• 1+ years' experience in administrative support or complex customer service.
• Strong verbal and written communication and problem-solving skills.
• Strong process-oriented mindset with the ability to evaluate existing procedures and recommend improvements.
• Experience with Microsoft applications (MS Word, Excel, PowerPoint, Teams and Outlook).
• Able to multi-task and prioritize while taking direction from multiple sources.
• Exceptional organization skills and attention to detail.

Responsibilities

• Provide effective responses to all customer inquiries (via email or phone) within 1 business day.
• Review customer orders and coordinate the activities of operations to ensure that customer orders are fulfilled.
• Anticipate customer’s needs, meet their expectations, and identify and elevate issues rapidly.
• Support the sales team by responding to customer inquiries and maintaining accurate customer records.
• Complete complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround.
• Resolve product or service problems by clarifying customer complaints and determining the best solution to the problem.
• Report any food safety concerns to the Supervisor for resolution.
• Provide back-up support for co-workers when appropriate and support group goals.
• Other duties as assigned in support of business operations.

Skills

Customer service

Communication

Organization

Multi-tasking

Problem solving

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

MS Word

Excel

PowerPoint

Outlook

Teams

Job description

DecoPac is seeking a part-time Sales Administrative Coordinator to support the sales team from our Anoka, MN office. You will report to the Sales Administration Manager and collaborate with the DecoPac Anoka Home Office team to fulfill customer needs.

The role requires strong organizational, communication, and interpersonal skills, with the ability to multi-task in a fast-paced environment and deliver excellent customer support. Proficient computer skills and attention to detail are essential.