Hybrid Sales Admin & Accounts Coordinator

Decopac Inc.; Anoka (MN); Hybrid; USD 26,000 - 29,000; Full time

Job summary

DecoPac, Inc. is seeking a Sales Administrative Coordinator to provide administrative support to the sales team and key accounts from our Anoka, MN office.

This role requires strong organizational skills, clear communication, and the ability to multi-task in a fast-paced environment. The position is hybrid, with one onsite day per week and additional days as needed, and offers eligibility for a comprehensive benefits package.

Qualifications

• High school diploma or equivalent required.
• 1+ years in administrative support or complex customer service.
• Strong verbal and written communication and problem-solving skills.
• Strong process-oriented mindset with ability to evaluate procedures and suggest improvements.
• Experience with Microsoft Word, Excel, PowerPoint, and Outlook.
• Ability to multi-task and prioritize from multiple sources.
• Excellent organization and attention to detail.

Responsibilities

• Provide timely responses to customer inquiries (email/phone) within one business day.
• Review customer orders and coordinate with operations to fulfill orders.
• Anticipate customer needs and address issues promptly.
• Support sales team by handling inquiries and maintaining customer records.
• Complete tasks quickly with minimal guidance and respond to urgent situations.
• Resolve product or service problems by clarifying complaints and finding best solutions.
• Report food safety concerns to the Supervisor for resolution.
• Provide backup support for teammates when needed and support group goals.
• Perform other duties as assigned to support business operations.

Skills

Communication

Multi-tasking

Organization

Problem solving

Attention to detail

Time management

Education

High school diploma or equivalent

Tools

MS Office Suite

Job description

DecoPac, Inc. is seeking a Sales Administrative Coordinator to provide administrative support to the sales team and key accounts from our Anoka, MN office.

This role requires strong organizational skills, clear communication, and the ability to multi-task in a fast-paced environment. The position is hybrid, with one onsite day per week and additional days as needed, and offers eligibility for a comprehensive benefits package.