Part-Time Sales Admin Coordinator – Hybrid

Decopac Inc.; Anoka (MN); Hybrid; USD 26,000 - 29,000; Part time

Job summary

DecoPac, Inc. is seeking a part-time Sales Administrative Coordinator to support the sales team from our Anoka, MN office.

This role reports to the Sales Administration Manager and involves day-to-day coordination with the DecoPac Anoka Home Office to fulfill customer needs. The ideal candidate will have strong organizational, communication, and interpersonal skills, with the ability to multi-task in a fast-paced environment and maintain professional relationships while delivering excellent

Qualifications

• High school diploma or equivalent.
• 1+ years' experience working in an administrative support capacity or complex customer service setting.
• Strong verbal and written communication and problem-solving skills.
• Strong process-oriented mindset with the ability to evaluate existing procedures and recommend improvements.
• Experience with Microsoft applications (MS Word, Excel, PowerPoint, Teams and Outlook)
• Able to multi-task and prioritize while taking direction from multiple sources.
• Exceptional organization skills and attention to detail.

Responsibilities

• Provide effective responses to all customer inquiries (via email or phone) within 1 business day.
• Review customer orders (via email, internet, EDI, fax) and coordinate the activities of operations to ensure that customer orders are fulfilled.
• Anticipate customer’s needs, meet their expectations, and identify and elevate issues rapidly.
• Support the sales team by responding to customer inquiries and maintaining accurate customer records.
• Complete complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround.
• Resolve product or service problems by clarifying customer complaints and determining the best solution to the problem.
• Report any food safety concerns to the Supervisor for resolution.
• Provide back ‑ up support for co ‑ workers when appropriate and support group goals.
• Other duties as assigned in support of business operations.

Skills

Administrative support

Customer service

Communication

Problem-solving

Microsoft Office

Multi-tasking

Attention to detail

Time management

Education

High school diploma

Tools

MS Word

Excel

PowerPoint

Teams

Outlook

Job description

DecoPac, Inc. is seeking a part-time Sales Administrative Coordinator to support the sales team from our Anoka, MN office.

This role reports to the Sales Administration Manager and involves day-to-day coordination with the DecoPac Anoka Home Office to fulfill customer needs. The ideal candidate will have strong organizational, communication, and interpersonal skills, with the ability to multi-task in a fast-paced environment and maintain professional relationships while delivering excellent