Part-Time Room Service Orders & Cashier (In-Room Dining)

Hilton; Wailea (HI); On-site; USD 39,000 - 47,000; Part time

Job summary

Hilton’s Waldorf Astoria Maui/Grand Wailea property is seeking a Part-Time Room Service Order Taker / Cashier to join the Food and Beverage team. You will handle in-room dining orders, take payments, and provide warm hospitality to guests in a fast-paced environment.

Effective communication, a friendly demeanor, and strong attention to detail are essential as you learn menu details and upsell offerings to enhance guest experiences.

Qualifications

• Previous room service or cashier experience is a plus.
• Excellent guest service and communication skills are required.
• Ability to take accurate orders and handle payments.
• Must be available for part-time shifts.

Responsibilities

• Delight guests with a friendly, proactive attitude.
• Answer Room Service calls promptly and assist guests.
• Take and input orders into the POS system accurately.
• Learn menu details, promotions and specials to answer questions confidently.
• Suggest and promote food and beverage offerings to guests.
• Process payments and reconcile checks with accuracy.

Skills

Customer service

Cash handling

POS system

Upselling

Tools

POS System

Job description

Hilton’s Waldorf Astoria Maui/Grand Wailea property is seeking a Part-Time Room Service Order Taker / Cashier to join the Food and Beverage team. You will handle in-room dining orders, take payments, and provide warm hospitality to guests in a fast-paced environment.

Effective communication, a friendly demeanor, and strong attention to detail are essential as you learn menu details and upsell offerings to enhance guest experiences.