In-Room Dining Server - Guest Excellence & Aloha

Rosewood Hotel Group; Kailua (HI); On-site; USD 30,000 - 42,000; Full time

Job summary

Rosewood Hotel Group in Kailua, Hawaii, seeks an organized, guest-driven In Room Dining associate to deliver attentive service, learn quickly, and contribute to a vibrant F&B team with a sense of Aloha.

You will take and process guests' orders, maintain knowledge of room service menus and promotions, uphold brand standards, and work flexible shifts to ensure timely, courteous service.

Qualifications

• 6 to 12 months in Hotel Food and Beverage operations, preferably with In Room Dining.
• Fluent spoken and written in English.
• Background in upscale free-standing restaurant or Food & Beverage operations preferred.
• Familiarization with Forbes standards is preferred.
• Conversant with all aspects of the Micros System preferred.

Responsibilities

• Ensure guest satisfaction and brand service standards.
• Take and deliver orders, and perform cashiering and payments.
• Prepare for shifts, set up service areas, and maintain clean presentation.
• Maintain brand integrity and the Hawaii aloha culture in service.
• Attend trainings and perform other duties as required.

Skills

Fluent English

Education

High School Diploma

Tools

Micros System

Job description

Rosewood Hotel Group in Kailua, Hawaii, seeks an organized, guest-driven In Room Dining associate to deliver attentive service, learn quickly, and contribute to a vibrant F&B team with a sense of Aloha.

You will take and process guests' orders, maintain knowledge of room service menus and promotions, uphold brand standards, and work flexible shifts to ensure timely, courteous service.