Part Time - Room Attendant - MFBUA

InterContinental Hotels Group; Bayamón (PR); On-site; USD 23,419 - 26,174; Full time

Job summary

IHG Army Hotels in Fort Buchanan seeks a Room Attendant to keep guest rooms and suites fresh and welcoming after a busy day, helping guests and maintaining safety.

Youll follow standards, assist with supplies, log lost and found items, and collaborate with other departments; the role may include deep cleaning, turndown duties, and occasional shifts, including nights, weekends, and holidays.

Qualifications

• Its a physical role and youll be on your feet most of the day.
• Strength: occasional lifting up to 50 pounds / 23 kilograms.
• Youll might need to bend and kneel to complete activities.
• Literacy skills reading, writing and basic maths.

Responsibilities

• Keep rooms at their best and make them memorable for guests.
• Assist guests with needs like toothbrushes or directions.
• Update supervisor on room service progress and repairs needed.
• Follow safety procedures and wear protective equipment.
• Organise supplies and minimise waste.
• Return lost and found items to owners.
• Look smart wear your uniform with pride.
• Perform ad-hoc duties as needed.
• Monitor and control supplies across housekeeping.
• Log all lost and found items per established procedures.
• Work with other departments to ensure quality and service.
• May assist with deep cleaning projects.
• May have turndown duties.
• May assist with other duties as assigned.

Job description

Hotel Brand: IHG Army Hotels
Location: United States, Puerto Rico, Fort Buchanan

As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in or get a bit of last minute work done.

Your Day to Day –

• You’ll make sure our rooms are always at their best – we have standards – but it’s down to you to make that room special and memorable for guests.
• Help guests – you’ll be happy to help if someone needs a toothbrush or directions for example.
• Keep your supervisor updated on room service progress and alert them to any repairs needed.
• Safety aware – follow our established safety procedures at all times and wear protective equipment when needed.
• Be organised – keep on top of supplies and amenities and always try to minimise waste.
• Reunite items with owners – and log any lost and found property.
• Look smart – wear your uniform with pride.
• Other ad‑hoc duties – unexpected moments when we have to pull together to get a task done.
• Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
• May regularly assist with deep cleaning projects.
• May have turndown duties.
• May assist with other duties as assigned.

What We Need from You –

• It’s a physical role and you’ll be on your feet most of the day, so fitness is important.
• Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and/or push/pull heavy objects.
• You’ll might need to bend and kneel to complete some activities.
• Literacy skills – reading, writing and basic maths skills.
• Flexible attitude to shifts – you may need to work nights, weekends and/or holidays.

The hourly rate for this role is $17.75 to $17.99. We offer a comprehensive package of benefits including paid time off, medical/dental/vision, insurance, 401(k), and many other benefits to eligible employees.

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
• EEO Is The Law – more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.