Room Attendant - MFBLA

InterContinental Hotels Group; Planeport (TX); On-site; USD 22,000 - 26,000; Part time

Benefits offered by this job

Paid time off

Medical/Dental/Vision insurance

401k

Job summary

InterContinental Hotels Group is seeking a Room Attendant to ensure our rooms and suites remain fresh and welcoming for guests after a busy day, creating a haven to escape and relax in. This role requires staying on your feet, lifting up to 50 pounds, and flexible shifts including nights, weekends, and holidays.

You’ll work with a team to maintain high standards of cleanliness and guest service across rooms.

Qualifications

• Must be physically fit for a fast-paced role.
• Ability to read simple instructions and perform basic math.
• Flexibility to work nights, weekends and holidays.

Responsibilities

• Clean and prepare rooms and suites to brand standards.
• Assist guests with basic needs (toothbrushes, directions, etc.).
• Notify supervisor of progress and any repairs.
• Follow safety procedures and wear protective equipment as required.
• Manage supplies and amenities to minimize waste.
• Log lost-and-found items and reunite with owners.
• Maintain a neat uniform and professional appearance.
• Support deep cleaning tasks and occasional turndown duties.
• Coordinate with other departments to ensure top service quality.

Skills

Physical stamina

Lifting up to 50 lbs

Bending and kneeling

Literacy & basic math

Flexible shifts

Job description

As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in - or get a bit oflast minutework done.

Your Day to Day -

• You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests.
• Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example.
• Keep your supervisor updated on room service progress and alert them to any repairs needed
• Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed.
• Be organized - keep on top of supplies and amenities and always try to minimize waste.
• Reunite items with owners – and log any lost and found property.
• Look smart – wear your uniform with pride.
• Other ad-hoc duties – unexpected moments when we have to pull together to get a task done.
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
• May regularly assist with deep cleaning projects.
• May have turndown duties.
• May assist with other duties as assigned.

What We Need from You -

• It’s a physical role and you’ll be on your feet most of the day, so fitness is important.
• Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.
• You’ll might need to bend and kneel to complete some activities.
• Literacy skills - reading, writing and basic math skills.
• Flexible attitude to shifts – you may need to work nights, weekends and/or holidays.

The hourly rate for this role is $17.36. We offer a comprehensive package of benefits including paid time off, medical/dental/vision, insurance, 401k, and many other benefits to eligible employees.