Room Attendant - MFPKB

InterContinental Hotels Group; Louisiana; On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision

Insurance

401k

Other benefits

Job summary

InterContinental Hotels Group in Louisiana is seeking a dedicated Room Attendant to maintain pristine guest rooms and suites, ensuring they are fresh and welcoming after a busy day. You will be on your feet most of the day, lifting up to 50 pounds, assisting guests with small needs, following safety procedures, and collaborating with other departments to deliver outstanding service.

The role offers benefits including PTO, medical/dental/vision coverage, insurance, and a 401(k).

Qualifications

• This is a physically demanding role requiring standing most of the day.
• Ability to lift up to 50 pounds / 23 kilograms and push/pull heavy objects.
• Flexible shifts including nights, weekends and holidays.

Responsibilities

• Clean rooms and suites to hotel standards, making them fresh and welcoming.
• Assist guests with small needs, like toothbrushes or directions.
• Update supervisor on progress and report repairs as needed.
• Follow safety procedures and wear PPE when required.
• Manage supplies and minimize waste; log lost and found items.

Skills

Physical stamina

Literacy skills

Shift flexibility

Job description

As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in - or get a bit oflast minutework done.

Your Day to Day -

• You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests.
• Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example.
• Keep your supervisor updated on room service progress and alert them to any repairs needed
• Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed.
• Be organised - keep on top of supplies and amenities and always try to minimize waste.
• Reunite items with owners – and log any lost and found property.
• Look smart – wear your uniform with pride.
• Other ad-hoc duties – unexpected moments when we have to pull together to get a task done.
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
• May regularly assist with deep cleaning projects.
• May have turndown duties.
• May assist with other duties as assigned.

What We Need from You -

• It’s a physical role and you’ll be on your feet most of the day, so fitness is important.
• Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.
• You’ll might need to bend and kneel to complete some activities.
• Literacy skills - reading, writing and basic math skills.
• Flexible attitude to shifts – you may need to work nights, weekends and/or holidays.

The hourly rate for this role is $16.23 to $17.99

• paid time off
• medical/dental/vision
• insurance
• 401k
• and many other benefits to eligible employees.