Attendant Room

InterContinental Hotels Group; Fort Leavenworth (KS); On-site; USD 17,000 - 22,000; Full time

Job summary

A major hotel brand in Fort Leavenworth, KS is seeking a Room Attendant to ensure rooms are clean and comforting for guests. Responsibilities include assisting guests, maintaining cleanliness, and adhering to safety protocols. Ideal candidates are physically fit, able to lift up to 50 pounds, and possess basic literacy skills. This position may require flexible shifts, including nights and weekends. Join our dedicated team to create memorable experiences for every visitor.

Qualifications

• Must be able to stand for most of the day.
• Ability to lift up to 50 pounds (23 kilograms).
• Reading, writing, and basic math skills are necessary.
• Basic reading, writing and numerical skills for daily tasks.
• Working well in a team and communicating with other departments.

Responsibilities

• Ensure rooms are clean and welcoming.
• Assist guests with requests and needs.
• Report any repairs needed to supervisors.
• Follow safety procedures and wear protective equipment.
• Organise supplies and amenities; minimise waste and log inventory.
• Reunite lost items with owners and log accordingly.
• Maintain a neat appearance and wear the uniform with pride.
• Perform ad-hoc duties and support the team as required.
• Monitor supplies and control waste across housekeeping areas.
• Log and report all lost and found items per procedures.
• Collaborate with other departments to ensure quality service.
• Assist with occasional deep cleaning projects; may perform turndown duties.
• Take on additional duties as assigned.

Skills

Physical fitness

Strength for lifting

Literacy skills

Flexibility in shifts

Team player

Job description

Hotel Brand: IHG Army Hotels
Location: United States, Kansas, Fort Leavenworth

Hotel: Hoge Hall (MFVWA), 214 Grant Avenue, Building 695, 66027

As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in - or get a bit oflast minutework done.

Key Accountabilities

• You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests.
• Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example.
• Keep your supervisor updated on room service progress and alert them to any repairs needed
• Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed.
• Be organised - keep on top of supplies and amenities and always try to minimise waste.
• Reunite items with owners – and log any lost and found property.
• Look smart – wear your uniform with pride.
• Other ad-hoc duties – unexpected moments when we have to pull together to get a task done.
• Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
• May regularly assist with deep cleaning projects.
• May have turndown duties.
• May assist with other duties as assigned.

Key Skills & Experiences

• It’s a physical role and you’ll be on your feet most of the day, so fitness is important.
• Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.
• You’ll might need to bend and kneel to complete some activities.
• Literacy skills - reading, writing and basic maths skills.
• Flexible attitude to shifts – you may need to work nights, weekends and/or holidays.

Who we are

We need people like you to make a difference and create exceptional experiences every single day. Don’t just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition. Let’s Go Further Together.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
• If you require reasonable accommodation during the application process, please click here .
• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
• If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.