Part-Time Retailer Contracting Specialist

Florida; Tallahassee (FL); Sur place; USD 17 000 - 24 000; Temps partiel

Avantages offerts par ce poste

Health insurance

Dental insurance

Life insurance

Pension plan

Résumé du poste

Florida Department of the Lottery, Division of Retailer Contracting, is seeking a part-time OPS Specialist to review and approve retailer contracts and related documents. The successful candidate will handle applications, renewals, and vendor coordination with strong customer service and data entry skills.

Responsibilities include processing applications, responding to inquiries, preparing official letters, and maintaining contract and vending machine records.

Qualifications

• Knowledge of Retailers of Lottery Tickets and Florida Statutes.
• Knowledge of corporate/business structure.
• Knowledge of office procedures and practices.
• Knowledge of customer service techniques.
• Knowledge of automated business systems and applications.

Responsabilités

• Processes applications and contract renewals from Independent Retailers.
• Interprets policy and responds to inquiries by retailers and Lottery staff.
• Prepares and routes retailer contract suspension/termination letters.
• Tracks signed retailer contract suspension and/or termination letters.
• Generates and distributes applications for contract renewal monthly.
• Coordinates with Sales Division and Gaming Vendor for vending machine relocations, removals and placements.
• Updates retailer vending machine information within the Gaming System and related spreadsheets.
• Creates vending machine contract addenda as needed.
• Adds, activates, suspends, and deletes vending machines in the Gaming System.

Connaissances

Customer service

Data entry

Office procedures

Problem solving

Communication

Outils

Automated systems

Description du poste

Florida Department of the Lottery, Division of Retailer Contracting, is seeking a part-time OPS Specialist to review and approve retailer contracts and related documents. The successful candidate will handle applications, renewals, and vendor coordination with strong customer service and data entry skills.

Responsibilities include processing applications, responding to inquiries, preparing official letters, and maintaining contract and vending machine records.