Part-Time Retail Team Lead - Customer Experience

Jamesavery; Georgetown (TX); On-site; USD 17,000 - 21,000; Part time

Job summary

Jamesavery in Georgetown, TX is seeking a part-time Retail Supervisor to assist store management with in-store supervision, lead front-line teams, and ensure exemplary guest service at Bar W Marketplace location in Georgetown/Leander, TX.

The role focuses on supervising associates, managing guest interactions, inventory, training, and coordinating store operations, including opening/closing duties and supporting events and promotions.

Qualifications

• High school degree or equivalent with a minimum 1-year retail or customer service experience is preferred or equivalent education/experience.
• Previous supervisory experience is preferred.

Responsibilities

• Greets and assists guests in selection and purchase of merchandise.
• Resolves guest issues effectively.
• Keeps supervisor informed of product, guest, and/or personnel issues.
• Monitors and approves guest’s returns in accordance with retail policies.
• Monitors associates guest service levels; provides feedback as needed.
• Utilizes GUESTS program when interacting with guests on sales floor or phone and when handling guest owned jewelry.
• Prepare and review supply order from the JAC warehouse, prepare orders for other items through the applicable purchasing channels.
• Perform leadership responsibilities for store opening and closing duties.
• Provides leadership and training to associates in all areas of responsibility with emphasis on guest service and sales.
• Assists in the annual inventory process; ensures the process is conducted in compliance with established processes and guidelines.
• Participates and assists in conducting regularly scheduled store meetings.
• Implements plans to effectively participate in company special events and/or promotions.
• Develops and conducts team building activities.
• Monitors product trends and changes in retail and communicates to District Manager.

Skills

Customer service

Supervisory experience

Education

High school diploma or equivalent

Job description

Jamesavery in Georgetown, TX is seeking a part-time Retail Supervisor to assist store management with in-store supervision, lead front-line teams, and ensure exemplary guest service at Bar W Marketplace location in Georgetown/Leander, TX.

The role focuses on supervising associates, managing guest interactions, inventory, training, and coordinating store operations, including opening/closing duties and supporting events and promotions.