Part-Time Retail Stylist — Elevate Customer Experience

Johnnie-O Clothing; Westport (CT); On-site; USD 16,531,000 - 33,062,000; Part time

Benefits offered by this job

Casual dress policy

Potential career growth

Family-oriented working environment

Job summary

Johnnie-O Clothing is seeking a Retail Sales Advisor to work 10-15 hours per week in Westport, CT. You will deliver an exceptional customer experience, build lasting relationships, and contribute to the store's overall success by creating a welcoming, on-brand environment where customers feel connected to the product and the Johnnie-O lifestyle.

Responsibilities include greeting customers, assessing needs and fit, offering styling suggestions, sharing product knowledge, maintaining a client

Qualifications

• 1-3 years of retail or customer service experience, ideally in apparel or premium lifestyle brands.
• Strong interpersonal skills with a genuine ability to connect with people.
• Proactive, solutions-oriented approach to delivering excellent customer service.
• Ability to adapt in a fast-paced environment and handle multiple priorities.
• Comfortable working a flexible schedule including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 20 lbs.

Responsibilities

• Welcome every customer with a friendly, authentic approach that reflects the Johnnie-O brand.
• Listen and connect with customers to understand their needs, style preferences, and fit requirements.
• Provide knowledgeable feedback and personalized styling suggestions.
• Share product knowledge, new arrivals, and upcoming events to keep customers engaged.
• Maintain a client book and follow up with customers to build long-term relationships.
• Consistently meet or exceed individual sales goals.
• Contribute to store sales by proactively engaging customers and recommending additional products.
• Participate in outreach, appointment-based selling, and event support to grow the customer base.
• Ensure the sales floor and fitting rooms are clean, organized, and fully stocked.
• Assist in restocking, re-merchandising, and setting seasonal floor changes.
• Support accurate inventory management and communicate stock needs to leadership.
• Process transactions efficiently and accurately, including returns and exchanges.
• Follow cash handling procedures and maintain accuracy in the POS system.
• Assist with back of house/replenishment responsibilities, price changes, markdowns, transfers, and other operational tasks as needed.

Skills

Customer service

Retail sales

Interpersonal skills

Flexible schedule

Stand for long periods

Job description

Johnnie-O Clothing is seeking a Retail Sales Advisor to work 10-15 hours per week in Westport, CT. You will deliver an exceptional customer experience, build lasting relationships, and contribute to the store's overall success by creating a welcoming, on-brand environment where customers feel connected to the product and the Johnnie-O lifestyle.

Responsibilities include greeting customers, assessing needs and fit, offering styling suggestions, sharing product knowledge, maintaining a client