Retail Assistant Store Manager

Johnnie O; Westport (CT); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Full-Time/Hourly position

Commission opportunities

Paid time off

Health/Dental/Vision/Life Insurance

Employee discounts

Job summary

Johnnie-O is seeking a Store Manager to lead the Westport, CT retail location, delivering an exceptional customer experience while driving sales, building a strong team, and ensuring smooth day-to-day operations.

The role focuses on team leadership, achieving sales goals, and maintaining brand standards, with a flexible schedule and opportunities for career growth.

Qualifications

• 4+ years of retail or customer service experience in apparel or premium lifestyle brands.
• Strong interpersonal skills and ability to connect with people.
• Proactive, solutions-oriented approach to customer service.
• Ability to adapt in a fast-paced environment and handle multiple priorities.
• Flexible schedule including evenings, weekends and holidays.
• Ability to stand for extended periods and lift up to 20 lbs.

Responsibilities

• Build a performance-driven, customer-first culture rooted in Johnnie-O values.
• Recruit, hire, and develop top talent with coaching and recognition.
• Set clear expectations, track progress, and celebrate team achievements.
• Achieve and exceed sales goals through strategic planning and execution.
• Use clienteling tools to build long-term customer relationships and drive repeat business.
• Partner with marketing and community teams to plan events that engage the local market.
• Lead by example on the sales floor with authentic service.
• Ensure product knowledge, fit, and styling guidance for expert recommendations.
• Maintain a clean, organized, and inviting store environment.
• Manage scheduling, payroll, cash handling, inventory accuracy, and loss prevention.
• Execute seasonal floor sets and weekly merchandising updates per HQ directives.

Skills

Customer service

Interpersonal skills

Flexibility

Multitasking

Stand and walk

Tools

POS systems

Clienteling tools

Job description

Retail Assistant Store Manager - Westport, CT

Westport, CT
Office

Johnnie-O is a branded lifestyle apparel company, founded in 2005 in Santa Monica, CA, that embodies living your best life. Its blend of Southern California lifestyle coupled with a hint of East Coast tradition and Midwest grit creates a truly distinct point of view within the lifestyle apparel industry. Johnnie-O is a unique lifestyle apparel brand providing classic, casual pieces for men and boys. The brand fills a niche in the apparel marketplace between the traditional East Coast "preppy" brands and West Coast "surf" brands. The johnnie-O brand is both a personality and an experience that can be described as fun, fresh, tongue-in-cheek, accessible, active and family-oriented.

Johnnie-O is a fast-growing multi-channel apparel company. We seek to attract highly motivated individuals that want to work as a team and share in the commitment, responsibility and discipline required to achieve our vision. Johnnie-O management philosophy is based on responsibility and mutual respect. We are a fun and dynamic bunch that are motivated in working to get the company to the next level. Our employees are smart, creative, and passionate individuals who meet the same superior standards we set for our products. We embrace talented people with diverse backgrounds and experiences. It is our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment.

THE ROLE

Johnnie-O is looking for a Store Manager to lead the Westport, CT retail location, delivering an exceptional customer experience while driving sales, building a strong team, and ensuring smooth day-to-day operations. This role is responsible for achieving results in key focus areas such as team leadership, sales/community growth, customer experience, and store operations.

RESPONSIBILITIES

• Build a performance-driven, customer-first culture rooted in Johnnie-O values.
• Recruit, hire, and develop top talent, providing ongoing coaching and recognition alongside theStore Manager.
• Set clear expectations, track progress, and celebrate team achievements.
• Achieve and exceed sales goals through strategic planning and execution.
• Use clienteling tools to build long-term customer relationships and drive repeat business.
• Partner with marketing and community teams to plan events that engage the local market.
• Lead by example on the sales floor, modeling personalized, authentic service.
• Ensure the team is confident in product knowledge, fit, and styling to provide expertrecommendations.
• Maintain a clean, organized, and inviting store environment.
• Manage scheduling, payroll, cash handling, inventory accuracy, and loss prevention.
• Execute seasonal floor sets and weekly merchandising updates that reflect brand standards anddirectives from HQ.

QUALIFICATIONS

• 4+ years of retail or customer service experience, ideally in apparel or premium lifestyle brands.
• Strong interpersonal skills with a genuine ability to connect with people.
• Proactive, solutions-oriented approach to delivering excellent customer service.
• Ability to adapt in a fast-paced environment and handle multiple priorities.
• Comfortable working a flexible schedule including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 20 lbs.

BENEFITS & COMPENSATION

• Full-Time/Hourlt position plus comission opportunities, paid time off, and paid holidays
• Health/Dental/Vision/FSA/Life /Short-Term Disability Insurance benefits
• Employee discounts

Aside from a fun and unique working environment, johnnie-O offers a challenging career coupled with a competitive compensation and benefits package. We value our employee’s time and efforts. Our commitment to your success is enhanced by our competitive compensation and extensive benefits package, including health, dental, vision insurance, life insurance, flexible spending accounts, a generous time off policy including vacation, paid sick time, a retirement savings plan, bonus opportunities, and a generous employee discount. Casual dress policy, potential career growth and a family-oriented working environment.

We appreciate your interest in our company and look forward to hearing from you!