Part-Time Retail Shift Leader — Drive Sales & Service

Miniso; Cherry Hill Township (NJ); Hybrid; USD 22,000 - 26,000; Full time

Job summary

MINISO USA in Cherry Hill, NJ is seeking a Shift Leader to assist the Store Manager with daily store operations, training associates, and delivering exceptional customer service. You will drive sales, manage cash handling, and support merchandise and store upkeep to meet KPIs.

This role requires leadership, strong communication, and the ability to multitask in a fast-paced retail environment. You will open/close the store, apply visual merchandising updates, promote the membership program, and

Qualifications

• Strong leadership and conflict-resolution skills.
• Excellent interpersonal and communication abilities.
• Ability to multitask in a fast-paced environment.
• Basic knowledge of retail operations and POS systems.
• Willingness to travel between store locations as needed.

Responsibilities

• Lead by example to drive sales and meet KPI goals.
• Train and develop sales associates for product knowledge and customer engagement.
• Support daily operations including replenishment, cash handling, and merchandising.
• Maintain store appearance and implement visual merchandising updates.
• Open and close the store, ensuring safety and compliance.
• Resolve customer concerns professionally and escalate when needed.
• Support Loss Prevention and adherence to policies.
• Process transactions accurately using POS systems.
• Participate in store promotions and events.

Skills

Leadership

Interpersonal skills

Conflict resolution

Multitasking

Customer engagement

Communication

Education

High school diploma or equivalent

Associate degree preferred

Tools

POS systems

Job description

MINISO USA in Cherry Hill, NJ is seeking a Shift Leader to assist the Store Manager with daily store operations, training associates, and delivering exceptional customer service. You will drive sales, manage cash handling, and support merchandise and store upkeep to meet KPIs.

This role requires leadership, strong communication, and the ability to multitask in a fast-paced retail environment. You will open/close the store, apply visual merchandising updates, promote the membership program, and