Part-Time Retail Sales Pro – Flexible Hours & 401K

The Lovesac Company; Pittsburgh (Allegheny County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive Hourly Wage

Quarterly Sales Bonus Payout

Flexible Hours and remote shifts

Paid Time Off & Holiday Pay

401K Matching Contribution

Employee Assistance Program

Financial Wellness Tools

Associate Discounts

Pet Insurance

Job summary

The Lovesac Company in the United States seeks a Sales Associate to create a welcoming in-store experience, helping customers design products to fit style and space. You will use Lovesac selling techniques to meet personal sales goals and build lasting relationships.

Ideal candidates bring strong customer service, flexibility to work evenings and weekends, and comfort with technology and CRM tools to assist customers and drive future outreach.

Qualifications

• 18 years of age or older.
• High-School Diploma or equivalent.
• Minimum of 1 year of experience in a retail or customer service role.
• Able to work flexible hours including evenings, weekends and holidays.
• Able to effectively utilize technology for sales and customer support including demonstrating products, assisting customers and utilizing internal CRM systems to enhance customer experience and drive future outreach.
• Support Lovesac's omni- channel customer experience by being flexible and able to assist in-person at your home store, local stores and third-party vendors, as well as remote customer service shifts.
• Must be able to travel, as required by the Company in its sole discretion, to local stores, third-party vendors and for occasional meetings using various forms of transportation.
• Demonstrate excellent judgment, integrity, and trustworthiness in managing financial transactions, handling sensitive business and customer data, customer privacy and ensuring the comfort and safety of persons and property. Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
• Must be able to move objects (including medium to large furniture items up to 75 pounds) from a lower to a higher position or horizontally from position-to-position or be able to assemble furniture while working on the selling floor.

Responsibilities

• Actively engage with customers using Lovesac selling techniques.
• Achieve personal sales goals and key performance indicators.
• Provide attentive service to all customers and build customer loyalty.
• Demonstrate a strong understanding of product knowledge and effectively demo, assist, and educate customers.
• Guide the customer from first interest to purchase focusing on managing quotes, closing the sale, and maintaining relationships.
• Conduct customer outreach using company provided tools and communication methods.
• Identify and resolve customer issues to ensure a positive shopping experience.
• Maintain a welcoming store visually following merchandising standards.
• Oversee store operations including opening/closing, inventory, exchanges, promotions, and adherence to company standards.
• Utilize company tools, sales data and reports to prioritize tasks and support daily operations.
• Follow company policies to minimize risks and maintain safety in the store.
• Meet or exceed sales goals and KPIs.
• Perform other duties as assigned by Management.

Skills

Customer service

Communication

Technology use

Education

High-School Diploma or equivalent

Tools

CRM software

Job description

The Lovesac Company in the United States seeks a Sales Associate to create a welcoming in-store experience, helping customers design products to fit style and space. You will use Lovesac selling techniques to meet personal sales goals and build lasting relationships.

Ideal candidates bring strong customer service, flexibility to work evenings and weekends, and comfort with technology and CRM tools to assist customers and drive future outreach.