Part-Time Retail Sales Lead & Store Coach

Paper Source; New York (NY); On-site; USD 26,000 - 29,000; Part time

Benefits offered by this job

Employee Discount

EAP

Sick Pay

Paid Time Off including paid Maternity

Parental Leave

Company Paid Holidays

Transit

401(k) with Company Match

Comprehensive Health Benefits (Medical

Dental and Vision

Healthcare Spending Account

Dependent Care Spending Account

Disability Benefits

Life Insurance

Tuition Reimbursement

Job summary

Paper Source in New York, NY is seeking a part-time Sales Lead to model exceptional selling behaviors, mentor CSAs, and drive store performance. You will ensure engaging customer experiences, oversee merchandising, and execute campaigns while maintaining a tidy, inviting store.

This role requires leadership in a busy retail environment and a passion for delivering top-notch service, including managing day-to-day store operations and supporting the team in achieving sales targets.

Qualifications

• Understand and deliver excellent standards of service.
• Continue to grow knowledge of product/market and the current cultural trends.
• Solid operational knowledge to run the store.
• Proven experience training employees.
• Solid decision-making skills.
• Proven ability to communicate effectively and work collaboratively

Responsibilities

• Create memorable shopping experiences where customers look forward to coming back to shop again because of the consistent, friendly and informed service that you provide and model for the store team.
• Ensure a vibrant store through the flawless execution of Visual Merchandising & Replenishment standards, showing a commitment to maintaining a neat, tidy, shoppable and inviting presentation.
• Leverage key campaigns and services, such as new item launches, promotions, enterprise orders, etc. to actively sell and engage in conversation with every customer.
• Help to develop employees by sharing your knowledge and supporting their understanding of the different areas in the store.
• Ensure the efficient execution of store operations by directing work with timely management of receiving, returns and other day-to-day processes, understanding issues of shrink and expenses when running the store.
• Identify opportunities for continuous improvement in operations, communicating and sharing with your team and pod to enhance the store experience for both customers and fellow employees.
• Communicate effectively and collaboratively with the store team.
• Give feedback honestly and respectfully to store team when appropriate.
• Drive results during assigned Manager on Duty (MOD) segments — delivering sales and behaviors that meet the store’s performance targets.
• Lead merchandising and replenishment efforts during assigned MOD periods.
• Open and close the building, ensuring the safety of our employees and customers.
• Ensure compliance to company standards as it pertains to safety, customer experience and all store operations, including asset protection (controlling shrink, expense, and payroll).
• Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing)

Job description

Paper Source in New York, NY is seeking a part-time Sales Lead to model exceptional selling behaviors, mentor CSAs, and drive store performance. You will ensure engaging customer experiences, oversee merchandising, and execute campaigns while maintaining a tidy, inviting store.

This role requires leadership in a busy retail environment and a passion for delivering top-notch service, including managing day-to-day store operations and supporting the team in achieving sales targets.