Part-Time Retail Sales Associate — World‑Class Service

The Paper Store; Branford (CT); On-site; USD 23,000 - 24,000; Part time

Job summary

The Paper Store in Branford, CT is seeking a Part Time Sales Associate to deliver world class service and help meet sales goals in a fast-paced retail setting.

You will greet customers, understand their needs, explain product features, and assist with ringing up purchases using POS systems. This role requires flexibility, teamwork, and a commitment to maintaining merchandising standards.

Qualifications

• Previous experience in specialty retail is preferred, but not required.
• Ability to work a flexible schedule to include nights, weekends, and holidays.
• Ability to multitask while being attentive to customers and remaining flexible to the needs of the business.
• Possess an ability to work well in a team environment.
• Proficient in using Microsoft Office and POS Systems.
• Ability to stand for long periods of time.
• Professional conduct, demeanor and attire, in compliance with company dress code.
• Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques.

Responsibilities

• Act as a TPS Champion by delivering World Class Service.
• Greet and welcome every customer warmly and with enthusiasm.
• Understand customer needs by asking open-ended questions.
• Explain product features and benefits in relation to the customers’ needs by providing in-depth product knowledge.
• Suggest additional items to build onto sales by utilizing effective selling techniques.
• Thank the customer sincerely and invite them to return and shop with us again.
• Be a TPS brand ambassador.
• Build customer loyalty by being friendly, attentive and respectful of customers.
• Contribute to a positive work environment with respectful, ethical behavior and honest communication, demonstrating professionalism at all times.
• Professional presentation in attire, demeanor, appearance and compliance to company dress code.
• Support all sales efforts and initiatives across all business channels in an effort to maximize company sales.
• Consistently capture accurate and valid customer information at the POS.
• Maintain awareness of all current promotions and process them correctly at the Point of Sale.
• Enthusiastically participate in training and development as required utilizing all training resources.
• Prepare incoming product for the sales floor by following instruction and guidance from supervisors.
• Merchandise product following company visual guidelines and visual standards.
• After comprehensive training, performing ear piercings and providing a safe, sanitary experience in accordance with state, federal and CDC guidelines. (select locations)
• Demonstrate a fundamental knowledge of computers, systems and programs relevant to the position.
• Maintain store maintenance and cleanliness standards.
• Complete all other tasks as directed by store management in assigned time frame
• Comply with all company policies and procedures.

Skills

Multitasking

Customer service

Teamwork

Physical stamina

Tools

POS Systems

Microsoft Office

Job description

The Paper Store in Branford, CT is seeking a Part Time Sales Associate to deliver world class service and help meet sales goals in a fast-paced retail setting.

You will greet customers, understand their needs, explain product features, and assist with ringing up purchases using POS systems. This role requires flexibility, teamwork, and a commitment to maintaining merchandising standards.