Retail Sales Associate — World-Class Service & Training

The Paper Store; Wareham (MA); On-site; USD 20,664 - 22,730; Full time

Job summary

The Paper Store in Wareham, MA is seeking a Sales Associate to deliver world-class service and help meet sales goals in a fast-paced retail setting. You will greet customers, understand their needs, explain product features, and help maintain merchandising standards.

Responsibilities include processing POS transactions, stocking, recovering the floor, and ensuring store cleanliness, with flexibility to work evenings, weekends, and holidays.

Qualifications

• Previous experience in specialty retail is preferred, but not required.
• Ability to work a flexible schedule to include nights, weekends, and holidays.
• Proficient in using Microsoft Office and POS Systems.

Responsibilities

• Act as a TPS Champion by modeling the G.U.E.S.T. service approach and delivering World Class Service.
• Greet and welcome every customer warmly and with enthusiasm.
• Understand customer needs by asking open-ended questions.
• Explain product features and benefits to the customer, with in-depth product knowledge.
• Process transactions at the POS and maintain accurate customer data.
• Stock shelves and maintain merchandising standards.
• Maintain store cleanliness and follow dress code and policies.

Skills

Customer service

Teamwork

POS systems

Microsoft Office

Tools

POS Systems

Microsoft Office

Job description

The Paper Store in Wareham, MA is seeking a Sales Associate to deliver world-class service and help meet sales goals in a fast-paced retail setting. You will greet customers, understand their needs, explain product features, and help maintain merchandising standards.

Responsibilities include processing POS transactions, stocking, recovering the floor, and ensuring store cleanliness, with flexibility to work evenings, weekends, and holidays.