Retail Sales Ambassador: World‑Class Service

The Paper Store; Mansfield (MA); On-site; USD 21,000 - 29,000; Part time

Job summary

The Paper Store in Mansfield, MA is seeking a part-time Sales Associate to deliver world-class service in a fast-paced retail environment. You will greet customers, understand their needs, and explain product features while maintaining merchandising standards.

You will also drive sales with add-ons, process transactions at the POS, and uphold store cleanliness. Flexible schedule including nights/weekends/holidays is required.

Qualifications

• Experience in specialty retail is helpful but not required.
• Flexible schedule including nights, weekends, and holidays.
• Ability to multitask while assisting customers and staying attentive to business needs.
• Ability to work well in a team environment.

Responsibilities

• Provide world-class service using the G.U.E.S.T. approach.
• Greet and welcome customers warmly and with enthusiasm.
• Understand customer needs by asking open-ended questions.
• Explain product features and benefits related to customer needs.
• Suggest additional items to build sales using effective selling techniques.
• Thank customers and invite them to return and shop with us again.
• Be a TPS brand ambassador with professional presentation.
• Maintain merchandising and store cleanliness to reflect brand standards.
• Support promotions and training, and process transactions accurately at POS.
• Comply with all company policies and procedures.

Skills

Customer service

Team player

Multitasking

Tools

POS Systems

Microsoft Office

Job description

The Paper Store in Mansfield, MA is seeking a part-time Sales Associate to deliver world-class service in a fast-paced retail environment. You will greet customers, understand their needs, and explain product features while maintaining merchandising standards.

You will also drive sales with add-ons, process transactions at the POS, and uphold store cleanliness. Flexible schedule including nights/weekends/holidays is required.