Part-Time Retail Sales Associate — Harry Potter Experience

WarnerBros; Chicago (IL); On-site; USD 22,000 - 30,000; Full time

Job summary

Warner Bros. Discovery operates the Harry Potter Chicago store, delivering an awe‑inspiring, best‑in‑class retail experience to fans.

You will engage with guests, answer questions and guide purchases to enhance the shopping journey, while upholding brand standards and safety policies. The role requires a strong customer service mindset, excellent communication, and the ability to work a flexible schedule including evenings and weekends.

Qualifications

• Knowledge of Harry Potter series enhances guest engagement.
• Excellent communication and guest service skills are required.
• Proficient with Word, Excel, PowerPoint and basic cash handling.

Responsibilities

• Provide excellent guest service and address guest needs.
• Assist customers with merchandise and locate items.
• Process transactions accurately and follow cash handling procedures.
• Maintain store appearance and support promotions and visual standards.

Skills

Customer service

Communication skills

Knowledge of Harry Potter

Microsoft Office

Tools

Microsoft Office

Job description

Warner Bros. Discovery operates the Harry Potter Chicago store, delivering an awe‑inspiring, best‑in‑class retail experience to fans.

You will engage with guests, answer questions and guide purchases to enhance the shopping journey, while upholding brand standards and safety policies. The role requires a strong customer service mindset, excellent communication, and the ability to work a flexible schedule including evenings and weekends.