Wizarding Shop Sales Associate (PT) – Flexible Hours

Warner Bros. Discovery

Chicago (IL)

On-site

USD 22,000 - 30,000

Full time

11 days ago

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Job summary

Warner Bros. Discovery Chicago’s Harry Potter Shop is seeking a customer-focused retail associate to deliver a magical shopping experience. You will engage guests, assist with merchandise, and uphold the store’s high standards in a visually appealing environment.

Responsibilities include handling transactions, maintaining stock and appearance, and supporting sales goals with a collaborative team. A strong knowledge of Harry Potter and flexible availability are required.

Qualifications

Knowledge of Harry Potter series and background
Demonstrated customer service skills
Excellent communication skills (verbal, non-verbal, visual) with the ability to communicate effectively in public to both small and large groups
Ability to work effectively in a team environment
Strong attention to detail with focus on basic numerical skills
Highly motivated self-starter with good initiative
Proficiency with Word, Excel, PowerPoint
Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays, and weekend shifts.

Responsibilities

Consistently proactively engages with guests.
Assist customers with merchandise purchases by locating items customers may wish to purchase, suggesting items of interest, and retrieving merchandise from inventory when needed.
Follow the steps of service to ensure they provide the best experience.
Register and cash handling duties include ensuring that all transactions are complete and accurate.
Maintains store appearance to ensure neat, orderly, and well stocked to meet the Company’s visual merchandising standards.
Collaborates with the team to follow company values and store priorities.