Part-Time Retail Sales Associate — Flexible Schedule

Five Below Inc; Indianapolis (IN); On-site; USD 12,000 - 18,000; Part time

Job summary

Five Below is hiring part-time Sales Associates to be at the heart of the action, delivering outstanding customer service while driving sales. You will greet customers, share product knowledge, and assist with merchandise restocking and promotions.

Ideal candidates are 16+ years old, comfortable with technology, and able to work flexible hours, including weekends. The role emphasizes accurate communication with customers and teamwork to meet store goals.

Qualifications

• Must be at least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Communication

Technology literacy

Problem solving

On-the-job training

Flexible schedule

Tools

Cash registers

Hand-held devices

Mobile devices

Job description

Five Below is hiring part-time Sales Associates to be at the heart of the action, delivering outstanding customer service while driving sales. You will greet customers, share product knowledge, and assist with merchandise restocking and promotions.

Ideal candidates are 16+ years old, comfortable with technology, and able to work flexible hours, including weekends. The role emphasizes accurate communication with customers and teamwork to meet store goals.