Part-Time Retail Operations & Customer Service Lead

CVS Health; Petaluma (CA); On-site; USD 28,000 - 40,000; Part time

Job summary

CVS Health in Petaluma, California is seeking a part-time Operations Supervisor to lead store execution and drive customer service excellence. You will support the CVS Store Management team, supervise staff when managers are not onsite, and ensure opening and closing procedures are completed smoothly.

Responsibilities include management, customer service, and merchandise presentation, with coaching for teammates, resolving customer issues, pricing and stocking.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills, supervision, and influencing skills.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Responsibilities

• Oversee store operations and supervise the crew to ensure smooth execution.
• Assist customers, handle questions and resolve issues while maintaining confidentiality.
• Price merchandise, stock shelves, and support displays and inventories weekly and promos

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

supervision

Influencing skills

Education

High School diploma or equivalent

Job description

CVS Health in Petaluma, California is seeking a part-time Operations Supervisor to lead store execution and drive customer service excellence. You will support the CVS Store Management team, supervise staff when managers are not onsite, and ensure opening and closing procedures are completed smoothly.

Responsibilities include management, customer service, and merchandise presentation, with coaching for teammates, resolving customer issues, pricing and stocking.