Part-Time Retail Lead: Customer Experience & Operations

salvarmycareers; Novi (MI); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Benefits package

Job summary

The Salvation Army Thrift Store in Novi, MI is seeking a Lead Sales Associate to support store operations and customer service. This part-time role involves assisting management, handling deposits, and contributing to sales and inventory goals.

You will lead by example, help with opening/closing procedures, and ensure a welcoming shopping experience for customers. Training and growth opportunities are provided in a mission-driven environment.

Qualifications

• High school diploma or equivalent required.
• Retail experience preferred.
• Excellent communication in English, both written and spoken.

Responsibilities

• Assist management with sales and product acquisition.
• Support opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet sales goals.
• Maintain product rotation and inventory turnover.
• Provide friendly customer service and resolve complaints.
• Assist with store maintenance and display layouts.

Skills

Customer service

Cash handling

English communication

POS system

Payroll programs

Education

High School Graduate or Equivalent

Tools

Point of Sale System

Payroll software

Job description

The Salvation Army Thrift Store in Novi, MI is seeking a Lead Sales Associate to support store operations and customer service. This part-time role involves assisting management, handling deposits, and contributing to sales and inventory goals.

You will lead by example, help with opening/closing procedures, and ensure a welcoming shopping experience for customers. Training and growth opportunities are provided in a mission-driven environment.