Thrift Store Lead: Customer Experience & Retail Ops

Grkroccenter; Brighton (MI); On-site; USD 22,000 - 29,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store in Brighton, MI is seeking a Lead Store Sales Associate on a part-time basis. You will support store management, assist with product sales and acquisitions, and ensure smooth opening/closing procedures as well as daily deposits.

You will create a positive shopping experience, handle customer complaints, maintain displays, and support policies. This role emphasizes leadership, teamwork, and dependable scheduling including evenings, weekends, and holidays.

Qualifications

• English speaking, writing and comprehension required.
• Basic computer skills including Point of Sales System and payroll program.

Responsibilities

• Assist management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production and sales goals.
• Manage product rotation process and inventory turnover.
• Create an enjoyable shopping experience with positive customer service skills.
• Handle customer complaints as needed.
• Support store maintenance and appearance.
• Maintain displays and floor layout plans.

Skills

English proficiency

POS system

Payroll software

Education

High school diploma

Tools

POS System

Payroll Software

Job description

The Salvation Army Thrift Store in Brighton, MI is seeking a Lead Store Sales Associate on a part-time basis. You will support store management, assist with product sales and acquisitions, and ensure smooth opening/closing procedures as well as daily deposits.

You will create a positive shopping experience, handle customer complaints, maintain displays, and support policies. This role emphasizes leadership, teamwork, and dependable scheduling including evenings, weekends, and holidays.