Lead Retail Associate — Mission-Driven Thrift Store

Omaha Kroc; Livonia (MI); On-site; USD 18,000 - 29,000; Part time

Benefits offered by this job

Employee discount

Employee assistance program

Paid training

Job summary

The Salvation Army Thrift Store in Livonia, MI is seeking a Lead Store Sales Associate to support our store management team and keep daily retail operations running smoothly. This part-time role (25 hours/week) includes balancing cash, assisting with product sales and acquisitions, opening/closing procedures, and delivering excellent customer service to turn donations into program funding.

You will help maintain displays, handle customer concerns, and participate in staff training, with

Qualifications

• High School Graduate or Equivalent.
• Ability to speak, write and understand English.
• Basic computer skills including POS System and payroll program.
• Proficient cash handling and accurate change-giving abilities.
• Valid Driver's License and personal transportation for bank runs.
• Must be able to pass a Motor Vehicle Record Search.

Responsibilities

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production and sales goals.
• Manage product rotation process and inventory turnover.
• Create an enjoyable shopping experience with positive customer service skills.
• Handle customer complaints as needed.
• Support store maintenance and appearance.
• Maintain displays and floor layout plans.
• Identify ways to improve store appeal.
• Provide direction to staff in absence of management.
• Communicate effectively with store management regarding operations.
• Support implementation of policies and procedures.
• Document and report concerns in behavior or attitude.
• Assist others with basic register problem solving.

Skills

English communication

Cash handling

Basic math

Education

High School Graduate or Equivalent

Tools

POS System

Payroll program

Job description

The Salvation Army Thrift Store in Livonia, MI is seeking a Lead Store Sales Associate to support our store management team and keep daily retail operations running smoothly. This part-time role (25 hours/week) includes balancing cash, assisting with product sales and acquisitions, opening/closing procedures, and delivering excellent customer service to turn donations into program funding.

You will help maintain displays, handle customer concerns, and participate in staff training, with