Lead Retail Associate — Mission-Driven Growth & Training

tsainternal; Novi (MI); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Paid training

Professional development

Job summary

The Salvation Army Thrift Store in Novi, MI is seeking a Lead Sales Associate to support store management and oversee daily retail operations. The role emphasizes excellent customer service, inventory control, and adherence to procedures, with duties spanning sales, banking, and loss prevention.

Qualified candidates have high school diploma or equivalent, retail experience, and strong English communication. Paid training, growth opportunities, and employee discounts are offered.

Qualifications

• High School Graduate or Equivalent.
• Retail experience required.
• Ability to speak, write and understand English.

Responsibilities

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production and sales goals.
• Manage product rotation process and inventory turnover.
• Create an enjoyable shopping experience with positive customer service.
• Handle customer complaints as needed.
• Support store maintenance and appearance.
• Maintain displays and floor layout plans.

Skills

English communication

POS system

Payroll program

Cash handling

Customer service

Education

High School Diploma or GED

Tools

POS system

Payroll software

Job description

The Salvation Army Thrift Store in Novi, MI is seeking a Lead Sales Associate to support store management and oversee daily retail operations. The role emphasizes excellent customer service, inventory control, and adherence to procedures, with duties spanning sales, banking, and loss prevention.

Qualified candidates have high school diploma or equivalent, retail experience, and strong English communication. Paid training, growth opportunities, and employee discounts are offered.