Part-Time Retail Keyholder: Lead Customer Experience

Express & Bonobos; Bartlett (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Merchandise discount

Paid Time Off

Parental leave for new moms and dads

Learn & Earn incentive program

YouDecide voluntary benefits

Job summary

PHOENIX Retail, LLC is seeking a Part-Time Retail Sales Associate Keyholder for Wolfchase Galleria. The role focuses on delivering a great in-store shopping experience and executing opening and closing procedures at the store.

Responsibilities include maintaining a clean sales floor, processing transactions, and driving customer engagement with credit and loyalty programs. Part-time benefits and company discount are included in the offer.

Qualifications

• High School or equivalent required.
• 0–2 years of relevant job experience; minimum 6 months.
• Proficient with iPad and registers.
• Availability including nights, weekends and non-business hours.
• Meets physical requirements.

Responsibilities

• Performs opening and closing procedures such as balancing registers and activating security system.
• Processes overrides at checkout as needed.
• Maintains a clean, organized sales floor, checkout, fitting room and stockroom.
• Follows company policies to ensure safety of associates and customers.
• Assists with product launch changes according to SOP.
• Delivers on all aspects of the customer experience model.
• Processes transactions quickly and accurately, reducing wait time.
• Resolves customer service issues and escalates when needed.
• Drives credit and loyalty program participation.
• Other essential functions as directed by supervisor.

Skills

Customer service

Communication

Team collaboration

Retail experience

Education

High School Diploma or Equivalent

Tools

iPad

POS system

Job description

PHOENIX Retail, LLC is seeking a Part-Time Retail Sales Associate Keyholder for Wolfchase Galleria. The role focuses on delivering a great in-store shopping experience and executing opening and closing procedures at the store.

Responsibilities include maintaining a clean sales floor, processing transactions, and driving customer engagement with credit and loyalty programs. Part-time benefits and company discount are included in the offer.