Part-Time Retail Keyholder — Customer Experience

Express & Bonobos; Vancouver (WA); On-site; USD 23,000 - 30,000; Part time

Benefits offered by this job

Medical, dental, vision coverage

401(k) and Roth 401(k) with company-mҁ

Merchandise discount

Paid Time Off

Parental leave

Job summary

PHOENIX is seeking a Part-Time Retail Sales Associate Keyholder for our Vancouver store. The role centers on delivering an exceptional in-store shopping experience and executing opening and closing procedures with accuracy.

Responsibilities include handling transactions, keeping the floor neat, and ensuring safety. You will drive loyalty programs, communicate with store leadership, and support product launches while maintaining a strong customer focus.

Qualifications

• High School or equivalent is required.
• 0–2 years of relevant job experience with a minimum of 6 months.
• Proficient in technology such as iPad and cash registers.
• Ability to meet availability criteria including nights, weekends and non-business hours.
• Physical requirements must be met.

Responsibilities

• Perform opening and closing procedures (balances, deposits, security).
• Handle checkout overrides as needed.
• Maintain a clean, organized sales floor and stockroom.
• Follow safety policies for associates and customers.
• Support product launch changes per SOP and overall customer experience.

Skills

Customer service

Communication

Teamwork

Tech proficiency

Education

High School or Equivalent

Tools

iPad

Cash registers

Job description

PHOENIX is seeking a Part-Time Retail Sales Associate Keyholder for our Vancouver store. The role centers on delivering an exceptional in-store shopping experience and executing opening and closing procedures with accuracy.

Responsibilities include handling transactions, keeping the floor neat, and ensuring safety. You will drive loyalty programs, communicate with store leadership, and support product launches while maintaining a strong customer focus.