Part-Time Retail Keyholder | Evenings & Weekends

Framebridge Inc; Houston (TX); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Medical benefits

401(k) retirement plan

Parental leave

Flexible time off

Discounts

Job summary

Framebridge, a growing custom framing company, is seeking a part-time Keyholder in Houston, TX. You’ll lead on the floor, uphold Framebridge standards, and coach a retail team while ensuring a remarkable customer experience.

You will manage store operations, train staff, and help drive sales with deep product knowledge in a design-driven environment. Evening and weekend shifts are required.

Qualifications

• Experience as a key holder in a customer service, retail, or hospitality role.
• Engaging personality with strong influence and interpersonal skills.
• Willingness to work flexible hours including evenings and weekends.
• Interest in design and excitement to work in a creative environment.

Responsibilities

• Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores.
• Support onboarding and training great retail team members.
• Execute and improve operational activities in our retail stores to ensure customer experience and financial goals are met.
• Apply listening, oral, and communication skills to build relationships with customers and coach team members.
• Demonstrate product knowledge and design advice to customers and train staff accordingly.
• Answer questions and troubleshoot issues using sound judgment.
• Offer suggestions to innovate and improve our retail experience.
• Help Framebridge deliver on our 100% happiness guarantee.
• Work a flexible schedule including evenings and weekends.

Skills

Customer service leadership

Interpersonal communication

Relationship-building

Adaptability

Time management

Education

Degree in art/design/marketing or related field

Job description

Framebridge, a growing custom framing company, is seeking a part-time Keyholder in Houston, TX. You’ll lead on the floor, uphold Framebridge standards, and coach a retail team while ensuring a remarkable customer experience.

You will manage store operations, train staff, and help drive sales with deep product knowledge in a design-driven environment. Evening and weekend shifts are required.