Part-Time Retail Experience Associate

Dollar Tree; China Grove (NC); On-site; USD 17,000 - 19,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Many more benefits

Job summary

Family Dollar in China Grove, NC is seeking a part-time Customer Service Associate to provide a friendly shopping experience. You will assist customers with questions, process transactions at the register, stock shelves, and keep the store clean and organized.

The role requires a high school diploma (or equivalent) and previous retail or customer service experience is preferred. You should be able to lift 30–50 lbs, stand and move for long periods, and maintain a positive, safe environment for

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Strong communication

Organizational skills

Problem solving

Follow instructions

Physical stamina

Retail experience

Education

High school diploma

Job description

Family Dollar in China Grove, NC is seeking a part-time Customer Service Associate to provide a friendly shopping experience. You will assist customers with questions, process transactions at the register, stock shelves, and keep the store clean and organized.

The role requires a high school diploma (or equivalent) and previous retail or customer service experience is preferred. You should be able to lift 30–50 lbs, stand and move for long periods, and maintain a positive, safe environment for