Retail Customer Experience Associate (Part-Time)

Family Dollar Stores Of North Carolina LLC; Kannapolis (NC); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar is seeking a Customer Service Associate in Kannapolis, NC to help deliver a great shopping experience. You will assist customers, handle transactions at the register, stock shelves, and maintain a clean, safe store environment.

The role requires strong communication, organizational skills, and the ability to lift up to 50 lbs. Part-time hours are available, with opportunities to grow within the team.

Qualifications

• High school diploma or equivalent preferred
• Previous customer service in retail, hotel, restaurant, grocery, or drug store preferred
• Ability to follow instructions and interpret operational documents
• Lift 30–50 lbs and frequent walking/standing
• Excellent customer service and relationship management
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions at the cash register
• Keep the store stocked and recover merchandise
• Receive merchandise and assist with unloading trucks
• Maintain store cleanliness and safety throughout the premises
• Provide friendly, professional interactions with customers and staff

Skills

Customer service

Cash handling

Stock replenishment

Communication

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar is seeking a Customer Service Associate in Kannapolis, NC to help deliver a great shopping experience. You will assist customers, handle transactions at the register, stock shelves, and maintain a clean, safe store environment.

The role requires strong communication, organizational skills, and the ability to lift up to 50 lbs. Part-time hours are available, with opportunities to grow within the team.