Part-Time Retail Educator: Mastering Guest Experience

lululemon; Los Angeles (CA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development course catalog

Mentorship programs

Job summary

lululemon in Los Angeles is seeking an Educator to deliver world-class guest service, share product education, and connect with our community in-store.

You will move on the floor, assist guests with needs, and support store operations while upholding our inclusive values.

This role offers opportunities to grow with a dynamic, performance-driven team in a luxury retail environment.

Qualifications

• Must be legally authorized to work in the United States
• Must be 18 years of age or older
• Ability to travel to assigned store with own transportation

Responsibilities

• Interact with guests to ensure a great guest experience.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.

Skills

Guest experience

Communication

Team player

Inclusive mindset

Product education

Adaptability

Time management

Job description

lululemon in Los Angeles is seeking an Educator to deliver world-class guest service, share product education, and connect with our community in-store.

You will move on the floor, assist guests with needs, and support store operations while upholding our inclusive values.

This role offers opportunities to grow with a dynamic, performance-driven team in a luxury retail environment.