Part-Time Retail Donor Experience Associate

Cincinnatigoodwill; Cincinnati (OH); On-site; USD 17,000 - 19,000; Part time

Benefits offered by this job

Referral bonus

Job summary

Ohio Valley Goodwill Industries is seeking a Part Time Retail Donation Attendant for Mt. Washington in Cincinnati. You will greet donors, receive donations, issue receipts, and sort items for production processing in a fast-paced retail setting.

The role requires flexible weekends/holidays, prior customer service experience, ability to lift 35 pounds, and basic computer skills. Pay rate is $13.00 per hour; EEO employer.

Qualifications

• Six months of prior work experience or equivalent education preferred.
• Ability to provide exceptional customer service to donors and customers.
• Ability to understand English and interact with customers/employees.
• Ability to communicate verbally with associates and customers.
• Ability to stand, walk, bend, lift and climb for prolonged periods.
• Ability to lift 35 pounds frequently and use pallet handling equipment.

Responsibilities

• Provide exceptional customer service to all donors and customers.
• Safely unload donations from vehicles and greet donors.
• Complete donor receipts and provide copies.
• Sort donated items into designated categories.
• Follow safety policies and report hazards or injuries.
• Maintain a neat appearance per Goodwill standards.
• Adhere to store schedule including weekends and holidays.

Skills

Customer service

English proficiency

Communication

Stamina / mobility

Heavy lifting

Training in equipment

Team motivation

Warehouse experience

Forklift experience

Basic computer skills

Multilingual (English)

Tools

Pallet jack

Big Joe stacker

Job description

Ohio Valley Goodwill Industries is seeking a Part Time Retail Donation Attendant for Mt. Washington in Cincinnati. You will greet donors, receive donations, issue receipts, and sort items for production processing in a fast-paced retail setting.

The role requires flexible weekends/holidays, prior customer service experience, ability to lift 35 pounds, and basic computer skills. Pay rate is $13.00 per hour; EEO employer.