Part-Time Retail Customer Service Associate I

Family Dollar; Denton (NC); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar is seeking a Customer Service Associate to provide a great shopping experience. You will assist customers, process transactions, stock shelves, and maintain store cleanliness.

The role emphasizes reliable customer service, physical stacking duties, and maintaining a safe, organized store environment. Part-time opportunities are available, with duties including unloading trucks and restocking as needed.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment with professional interactions.
• Maintain cleanliness throughout the store, including bathrooms, floors, and waste disposal.
• Other duties as assigned.

Skills

Customer service

Retail experience

Communication

Organizational skills

Problem solving

Physical strength

Attention to detail

Education

High school diploma

Job description

Family Dollar is seeking a Customer Service Associate to provide a great shopping experience. You will assist customers, process transactions, stock shelves, and maintain store cleanliness.

The role emphasizes reliable customer service, physical stacking duties, and maintaining a safe, organized store environment. Part-time opportunities are available, with duties including unloading trucks and restocking as needed.