Part-Time Retail Customer Service Associate

dollartree; Pigeon Forge (TN); On-site; USD 17,000 - 19,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Pigeon Forge, TN is seeking a part-time Customer Service Associate to deliver friendly service and efficient store operations. You will assist customers, handle transactions, and help keep shelves stocked while maintaining safety and cleanliness.

Ideal candidates have a high school diploma (or equivalent) and prior retail or service experience. You will work with the team to ensure a positive shopping experience and follow store policies and procedures.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*.

Skills

High school diploma

Customer service experience

Follow instructions

Lifting 30-50 lbs

Excellent communication

Organizational skills

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar in Pigeon Forge, TN is seeking a part-time Customer Service Associate to deliver friendly service and efficient store operations. You will assist customers, handle transactions, and help keep shelves stocked while maintaining safety and cleanliness.

Ideal candidates have a high school diploma (or equivalent) and prior retail or service experience. You will work with the team to ensure a positive shopping experience and follow store policies and procedures.