Part-Time Retail Customer Experience Pro

Dollar Tree Stores INC; Chocowinity (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Health, dental, and vision insurance

Job summary

Dollar Tree Stores INC is seeking a part-time Customer Service Associate in North Carolina to deliver a great shopping experience. You will assist customers, process transactions at the cash register, stock shelves, unload merchandise, maintain store cleanliness, and ensure a safe, friendly environment for shoppers and team members.

The role requires a high school diploma (or GED) and prior customer service experience preferred; physical lifting of 30–50 lbs and frequent movement are expected.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.

Skills

Customer service experience

Communication skills

Physical strength

Education

High School Diploma or GED

Job description

Dollar Tree Stores INC is seeking a part-time Customer Service Associate in North Carolina to deliver a great shopping experience. You will assist customers, process transactions at the cash register, stock shelves, unload merchandise, maintain store cleanliness, and ensure a safe, friendly environment for shoppers and team members.

The role requires a high school diploma (or GED) and prior customer service experience preferred; physical lifting of 30–50 lbs and frequent movement are expected.