Part-Time Retail Customer Experience Associate

Dollar Tree Stores INC; Sneads Ferry (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Sneads Ferry, NC is seeking a part-time Customer Service Associate to deliver a friendly shopping experience.

You will assist customers, process transactions at the register, stock shelves, unload merchandise, and keep the store clean and safe. The role requires a high school diploma and strong customer service, communication, and problem-solving skills, with the ability to lift 30–50 lbs and work flexible hours.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Process sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and overall neat presentation.
• Other duties as assigned*.

Skills

Customer service

Communication

Organization

Problem-solving

Decision-making

Relationship management

Physical stamina

Education

High School Diploma or Equivalent

Job description

Dollar Tree Stores INC in Sneads Ferry, NC is seeking a part-time Customer Service Associate to deliver a friendly shopping experience.

You will assist customers, process transactions at the register, stock shelves, unload merchandise, and keep the store clean and safe. The role requires a high school diploma and strong customer service, communication, and problem-solving skills, with the ability to lift 30–50 lbs and work flexible hours.