Part-Time Retail Customer Care Specialist

Dollar Tree Stores INC; Hickory (NC); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, stock shelves, and help unload trucks at our Hickory, NC store.

The role requires excellent communication and customer service skills, with a preference for a high school diploma and prior retail/CS experience. This is a part-time position with casual, friendly interactions and a focus on safety and teamwork.

Qualifications

• High school diploma or equivalent preferred.
• Retail/industry CS experience preferred.
• Follow instructions and read operating docs.
• Lift 30–50 lbs; stand/walk frequently.
• Strong customer service and relationship skills.
• Excellent organizational and communication skills.
• Strong problem-solving and decision-making abilities.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the register.
• Maintain cash security and protect company assets.
• Keep store stocked and recover merchandise.
• Receive and unload shipments, stock replenishment.
• Maintain a clean, safe, and presentable store.

Skills

Customer service

Communication

Cash handling

Physical fitness

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, stock shelves, and help unload trucks at our Hickory, NC store.

The role requires excellent communication and customer service skills, with a preference for a high school diploma and prior retail/CS experience. This is a part-time position with casual, friendly interactions and a focus on safety and teamwork.