Part-Time Retail Customer Experience Lead

Burlington; Morrow (GA); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Associate discount

Flexible hours

401(k)

Paid time off

Job summary

Burlington is seeking a Part Time Customer Service Lead to guide daily customer service efforts under store leadership. You will model our Burlington values, drive friendly, efficient checkout experiences, and mentor associates to uphold exceptional service standards.

You will manage front-end operations, schedule adherence, and customer feedback programs while maintaining a positive, fast-paced shopping environment.

Qualifications

• Retail/customer service leadership experience.
• Ability to lift 40 lbs and stand for extended periods.
• Flexible schedule including mornings, nights, weekends and holidays.

Responsibilities

• Lead day-to-day customer service initiatives and front-end operations.
• Inspire and motivate associates to deliver friendly, professional service.
• Ensure a customer-first experience and handle issues efficiently.

Skills

Customer service leadership

Team motivation

Job description

Burlington is seeking a Part Time Customer Service Lead to guide daily customer service efforts under store leadership. You will model our Burlington values, drive friendly, efficient checkout experiences, and mentor associates to uphold exceptional service standards.

You will manage front-end operations, schedule adherence, and customer feedback programs while maintaining a positive, fast-paced shopping environment.